> ## Documentation Index
> Fetch the complete documentation index at: https://help.macleather.co.uk/llms.txt
> Use this file to discover all available pages before exploring further.

# Boohoo Requirements

> Labeling, packing, and documentation requirements for Boohoo Group

# Boohoo Requirements

This guide covers requirements for Boohoo Group brands including Boohoo, PrettyLittleThing (PLT), Nasty Gal, and Karen Millen.

<Warning>
  Boohoo has strict compliance requirements. Non-compliant shipments may be rejected or result in chargebacks.
</Warning>

***

## Carton Label

### Label Layout

```
┌─────────────────────────────────────────┐
│  BOOHOO GROUP                           │
│  ─────────────────────────────────────  │
│  PO: 12345678                           │
│  Style: BGG27870-105                    │
│  Colour: Black                          │
│  Size: 10                               │
│  Qty: 12                                │
│  ─────────────────────────────────────  │
│  Carton: 1 of 15                        │
│  ─────────────────────────────────────  │
│  ║║║║║║║║║║║║║║║║║║║║║║║║║║║║║║║║║║║║║  │
│  DC BARCODE: 00123456789012345678       │
│  ─────────────────────────────────────  │
│  Weight: 12.5 kg                        │
│  Dimensions: 60 × 40 × 30 cm            │
└─────────────────────────────────────────┘
```

### Label Elements

| Element        | Position      | Format/Requirement     |
| -------------- | ------------- | ---------------------- |
| Customer Logo  | Top           | Boohoo Group logo      |
| PO Number      | Upper section | 8-digit PO reference   |
| Style Code     | Upper section | Full style reference   |
| Colour         | Upper section | Colour name (not code) |
| Size           | Upper section | UK size                |
| Quantity       | Upper section | Units in carton        |
| Carton Number  | Middle        | "X of Y" format        |
| DC Barcode     | Lower section | 18-digit SSCC barcode  |
| Barcode Number | Below barcode | Human-readable digits  |
| Weight         | Bottom        | Gross weight in kg     |
| Dimensions     | Bottom        | L × W × H in cm        |

### Label Specifications

| Specification  | Requirement                            |
| -------------- | -------------------------------------- |
| Size           | 150mm × 100mm                          |
| Orientation    | Portrait                               |
| Paper          | White thermal, matte finish            |
| Barcode Type   | Code 128                               |
| Barcode Height | Minimum 20mm                           |
| Quiet Zone     | Minimum 5mm each side of barcode       |
| Print Quality  | Grade C or better                      |
| Placement      | Two labels per carton (front and side) |

### Download Templates

<CardGroup cols={2}>
  <Card title="Carton Label Template" icon="download" href="#">
    Download .zpl or .pdf template
  </Card>

  <Card title="Label Specifications PDF" icon="file-pdf" href="#">
    Full specification document
  </Card>
</CardGroup>

***

## Product Label (Handtag)

### Product Label Specifications

| Specification  | Requirement                     |
| -------------- | ------------------------------- |
| Size           | 50mm × 80mm                     |
| Material       | 300gsm cardstock                |
| Barcode        | EAN-13                          |
| Barcode Height | Minimum 15mm                    |
| Attachment     | Clear plastic loop (not string) |

### Required Elements

| Element           | Requirement                      |
| ----------------- | -------------------------------- |
| Brand Logo        | Customer brand (Boohoo/PLT/etc.) |
| Style Code        | Full product code                |
| Size              | UK size clearly visible          |
| Barcode           | EAN-13 with human-readable       |
| Price             | GBP retail price                 |
| Composition       | Fabric content                   |
| Care Instructions | Standard care symbols            |
| Country of Origin | "Made in Pakistan"               |

### Download Template

<Card title="Product Label Template" icon="download" href="#">
  Download handtag template
</Card>

***

## Packing Requirements

### Carton Specifications

| Specification   | Requirement                         |
| --------------- | ----------------------------------- |
| Maximum Weight  | 15 kg gross                         |
| Maximum Length  | 60 cm                               |
| Maximum Width   | 40 cm                               |
| Maximum Height  | 40 cm                               |
| Carton Material | Double-wall corrugated (min 300gsm) |
| Sealing         | Clear tape, H-seal pattern          |

### Packing Rules

<AccordionGroup>
  <Accordion title="Size Sorting">
    **Rule:** Single size per carton only.

    | Correct                | Incorrect                          |
    | ---------------------- | ---------------------------------- |
    | Carton 1: 12 × Size 10 | Carton 1: 6 × Size 10, 6 × Size 12 |
    | Carton 2: 12 × Size 12 | Mixed sizes in same carton         |

    **Exception:** If order quantity is less than carton minimum, contact Boohoo for approval to mix sizes.
  </Accordion>

  <Accordion title="Poly Bagging">
    **Rule:** Each garment must be individually poly bagged.

    | Specification | Requirement                            |
    | ------------- | -------------------------------------- |
    | Bag Material  | Clear polypropylene                    |
    | Bag Thickness | Minimum 25 micron                      |
    | Closure       | Self-adhesive flap                     |
    | Warning       | Suffocation warning printed on bag     |
    | Size          | Appropriate to garment (not oversized) |

    **Folding:** Garment folded neatly, facing visible through bag.
  </Accordion>

  <Accordion title="Sealing Method">
    **Rule:** H-seal pattern with clear tape.

    ```
    ┌───────────────┐
    │ ═══════════   │ ← Top seal
    │               │
    │       │       │ ← Center seal (both ends)
    │       │       │
    │ ═══════════   │ ← Bottom seal
    └───────────────┘
    ```

    | Specification | Requirement                      |
    | ------------- | -------------------------------- |
    | Tape Width    | 50mm clear packing tape          |
    | Top Seal      | Full width across top            |
    | Bottom Seal   | Full width across bottom         |
    | Center Seals  | Top to bottom on both ends       |
    | Tape Quality  | No lifting, bubbles, or wrinkles |
  </Accordion>

  <Accordion title="Carton Fill">
    **Rule:** Cartons should be appropriately filled.

    | Condition   | Action                                       |
    | ----------- | -------------------------------------------- |
    | Underfilled | Add void fill or use smaller carton          |
    | Overfilled  | Use larger carton, do not crush garments     |
    | Void Fill   | Kraft paper only (no peanuts or bubble wrap) |
  </Accordion>
</AccordionGroup>

***

## Required Documents

| Document              | Required | Specifications       |
| --------------------- | -------- | -------------------- |
| Commercial Invoice    | Yes      | 3 copies, GBP values |
| Packing List          | Yes      | Carton-level detail  |
| Certificate of Origin | Yes      | GSP Form A           |
| Bill of Lading/AWB    | Yes      | Original + 2 copies  |

### Commercial Invoice Requirements

| Field             | Requirement                     |
| ----------------- | ------------------------------- |
| Seller            | Your company details            |
| Buyer             | Boohoo Group Limited            |
| Currency          | GBP                             |
| Incoterms         | As per PO (usually FOB)         |
| HS Codes          | 6-digit HS codes for each style |
| Country of Origin | Pakistan                        |

### Packing List Requirements

| Field          | Requirement                               |
| -------------- | ----------------------------------------- |
| Carton Numbers | Sequential (1 of X, 2 of X...)            |
| Contents       | Style, colour, size, quantity per carton  |
| Weights        | Gross and net weight per carton           |
| Dimensions     | L × W × H per carton                      |
| Totals         | Total cartons, total pieces, total weight |

***

## Troubleshooting

<AccordionGroup>
  <Accordion title="Barcode won't scan at DC">
    **Common Causes:**

    * Print quality too low
    * Quiet zone insufficient
    * Barcode damaged or wrinkled

    **Prevention:**

    1. Use thermal printer with new ribbon
    2. Ensure 5mm minimum quiet zone
    3. Place label on flat carton surface
    4. Test scan before shipping
  </Accordion>

  <Accordion title="Carton rejected for weight">
    **Cause:** Carton exceeds 15 kg limit.

    **Prevention:**

    1. Weigh each carton before sealing
    2. Heavy items: fewer units per carton
    3. Use bathroom scale if industrial scale unavailable
    4. Record weights on packing list
  </Accordion>

  <Accordion title="Mixed sizes flagged">
    **Cause:** Multiple sizes found in single carton.

    **Prevention:**

    1. One size per carton only
    2. Label cartons during packing
    3. Double-check before sealing
    4. If mixing required, get written approval
  </Accordion>

  <Accordion title="Label peeling off">
    **Cause:** Poor adhesive or surface preparation.

    **Prevention:**

    1. Clean carton surface before applying
    2. Press firmly, especially edges
    3. Use proper label stock (not generic)
    4. Apply to flat surface, not over edges
  </Accordion>

  <Accordion title="Documents rejected">
    **Cause:** Missing information or wrong format.

    **Prevention:**

    1. Use Boohoo document templates
    2. Check all required fields completed
    3. Verify values match commercial invoice
    4. Ensure correct number of copies
  </Accordion>

  <Accordion title="Poly bag warning missing">
    **Cause:** Bags don't have suffocation warning.

    **Prevention:**

    1. Order bags with pre-printed warning
    2. Warning text must be visible
    3. Check bag specifications before ordering
    4. Keep stock of compliant bags
  </Accordion>
</AccordionGroup>

***

## Quick Reference Checklist

Before shipping to Boohoo, verify:

* [ ] Carton labels: 150mm × 100mm, Code 128 barcode
* [ ] Two labels per carton (front + side)
* [ ] Single size per carton
* [ ] Each garment poly bagged with warning
* [ ] Carton weight ≤ 15 kg
* [ ] H-seal tape pattern
* [ ] Commercial Invoice × 3 (GBP)
* [ ] Packing List with carton detail
* [ ] Certificate of Origin
* [ ] Barcodes test-scanned

***

## Contact

For Boohoo-specific queries:

| Type              | Contact               |
| ----------------- | --------------------- |
| Compliance Issues | Your account manager  |
| Delivery Queries  | Boohoo logistics team |
| Document Queries  | Internal export team  |

***

## Related Guides

<CardGroup cols={2}>
  <Card title="Customer Overview" icon="users" href="/customers/overview">
    Compare all customer requirements
  </Card>

  <Card title="Carton Planning" icon="box" href="/exports/carton-planning">
    Planning cartons in the system
  </Card>

  <Card title="Export Documents" icon="file-pdf" href="/exports/documents">
    Generating export documents
  </Card>
</CardGroup>
